The Secret to High-Performing Teams: Why Feedback is Your Superpower

When we talk about high-performing teams, we often think of efficiency, collaboration, and success. But what’s the secret sauce that holds it all together? There are a few key ingredients:

• Clear common goals

• Defined processes

• Accepted leadership

• Aligned values

• Good communication

• And most importantly—TRUST.

  
  

And guess what? Feedback is one of the most powerful ways to build that trust.

Feedback is the Foundation of Trust

Trust doesn’t just happen overnight—it’s built over time. When feedback is given consistently and constructively, it helps individuals recognize their strengths, areas for improvement, and overall impact within a team. Over time, this fosters confidence and deepens trust in both the person delivering it and the team as a whole.

For those of you who have ever done leadership training, you’ll know that establishing trust is at the core of great leadership. And one of the fastest, most effective ways to build trust?

Regular, honest, and constructive feedback.

Feedback fosters trust because it promotes transparency and open communication. When given with the right intent, it shows that we are invested in each other’s growth and success. It demonstrates respect, accountability, and a willingness to improve—creating a strong foundation of mutual trust.

Trust in Sales vs. Trust in Teams

If you work in sales, you already know how crucial trust is to closing a deal. A potential client needs to feel confident in you before they commit. The same principle applies to your team. If your team members trust you, they’ll be more likely to buy into your leadership, vision, and goals. They’ll feel safe to innovate, collaborate, and bring their best selves to work.

The Power of Feedback: Shedding Light on the Unknown

One of the most overlooked benefits of feedback is how it helps us see things we might not otherwise notice. Have you ever heard of the Johari Window model? It’s a framework that highlights how self-awareness and feedback shape our personal and professional growth:

• Open Area: The more we share and learn about each other, the better our communication and collaboration.

• Blind Area: There are things others see in us that we may not realise. Feedback helps bring these insights to light.

• Hidden Area: When we withhold too much out of fear or insecurity, it creates barriers. Feedback encourages openness and trust.

• Unknown Area: As we grow and receive feedback, we unlock potential we never knew existed.

  
  

Build the Trust, Reap the Rewards

If you want a team that performs at its best, start by fostering a culture of feedback. Make it a habit. Encourage open conversations. Create a space where people feel safe to give and receive input. The trust you build will fuel stronger relationships, better decision-making, and higher performance across the board.

So, how will you use feedback to empower your team today?